# Core features in a nutshell

### OneTone.ai Google Chrome extension

OneTone.ai's browser extension helps customer support agents to enhance their conversations with customers. 

Learn more about [OneTone.ai browser extension](https://docs.onetone.ai/core-features-in-a-nutshell/google-chrome-extension).

### OneTone.ai monitoring app

The OneTone.ai communication monitoring app provides managers with valuable insights into customer communication, including missed opportunities, mistakes, and common customer needs.

Learn more about OneTone.ai [admin app](https://docs.onetone.ai/core-features-in-a-nutshell/communication-monitoring).