# Core features in a nutshell

### OneTone.ai Google Chrome extension

OneTone.ai's browser extension helps customer support agents to enhance their conversations with customers.&#x20;

Learn more about [OneTone.ai browser extension](/core-features-in-a-nutshell/google-chrome-extension.md).

### OneTone.ai monitoring app

The OneTone.ai communication monitoring app provides managers with valuable insights into customer communication, including missed opportunities, mistakes, and common customer needs.

Learn more about OneTone.ai [admin app](/core-features-in-a-nutshell/communication-monitoring.md).


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